The video calling and online meeting platform “Zoom” has unveiled new artificial intelligence features that will be available to users in the near future.
The platform has changed the name of its artificial intelligence assistant from “Zoom IQ” to “Zoom Companion”, it relies on generative artificial intelligence models from various companies such as Meta, Anthropic, and OpenAI.
Zoom has expanded the presence of the artificial intelligence assistant to include chat, email, and the whiteboard, allowing users to have conversations with it that resemble interactions with the ChatGPT robot by next spring.
Zoom Companion will provide the ability to inquire about project status, offer responses based on written meetings, conversations, whiteboard notes, email messages, documents, and even third-party applications.
Users will also be able to ask questions during meetings to track key points and create support tickets, additionally, it will summarize meetings and identify project elements and next steps at the beginning of next year.
The artificial intelligence assistant, Zoom Companion, will provide real-time feedback on people’s performance in meetings and offer training on conversation skills and presentations, it will also offer additional options for scheduling meetings and generating images on whiteboards.
Zoom is known for providing features such as conversation summarization and auto-completion of sentences using artificial intelligence.
Some of these features will be available in the coming weeks, while others will be rolled out at the beginning of next year, with Zoom allowing users to enable or disable these features.
Zoom had previously sparked widespread controversy due to changes it made to its terms of service to gain the right to use user’s video clips to train artificial intelligence models.
In response to this controversy, the platform updated its policies to clarify that it will not use customer data to train artificial intelligence models.
