Slack, the workplace management platform, has introduced a suite of embedded AI features designed to summarize topics and channel discussions, as well as enable users to ask questions about ongoing work activities, initially tested last year, these features are now being rolled out as an additional paid function for Slack Enterprise users.
AI Features Overview:
The new AI capabilities allow for comprehensive conversation summaries and insights into each participant’s contributions within a dialogue, additionally, users can obtain summaries of channel conversations, enhancing efficiency, especially after being away for several days, the AI features also enable asking specific questions about ongoing projects or workplace policies, assuming they are mentioned in Slack conversations.
“Related Messages” Feature:
An innovative “Related Messages” function allows users to explore topics of interest, even identifying workplace-specific abbreviations used within Slack, this AI feature is integrated with other applications connected to Slack, offering functionalities like summarizing Notion documents in link previews or querying information stored on Box cloud service.
Future Developments:
Slack is not only enhancing current AI features but also working on new tools for summarizing and prioritizing information, a forthcoming feature will highlight key points from selected channels for users with limited time to browse through messages, furthermore, Slack is developing an original integration with its AI chatbot, Einstein Copilot, capable of drafting messages to colleagues on behalf of users.
Privacy and Data Security:
Slack emphasizes the importance of data privacy and security, hosting the large language models used within the platform internally to ensure customer data isolation, the company assures that customer data will not be utilized to serve other clients or to train large language models.
Slack’s incorporation of AI features marks a significant advancement in workplace communication, offering users streamlined and personalized interaction capabilities, as Slack continues to innovate with AI tools for summarizing information and drafting messages, it remains committed to maintaining the privacy and security of user data.
