Complaints about the high temperature of iPhone 15 Pro and iPhone 15 Pro Max during usage have been on the rise recently.
Reports from Bloomberg and The Wall Street Journal highlighted complaints from some customers, pointing to possible reasons, but the exact number of devices affected by the issue is still unclear.
Complaints about the excessive heat in iPhone 15 Pro phones started to surface when they were first released globally on September 22nd of last year.
Bloomberg reported that the increase in temperature in iPhone 15 Pro phones might be due to the initial setup process when using the new phones for the first time, suggesting that the issue may be temporary.
The Wall Street Journal quoted a customer’s testimony about the high temperature of his iPhone 15 Pro Max, even after several days of use, some customers are considering returning their newly purchased iPhone 15 Pro devices due to this issue, they were informed by Apple’s customer service that the issue is temporary due to the initial setup of the phones, but the problem persisted.
Based on the testimonies of iPhone 15 Pro and iPhone 15 Pro Max owners, it appears that the overheating issue primarily occurs during charging or when running heavy tasks on the phone. However, some users have not faced similar heat-related problems, indicating that the issue may also depend on individual usage patterns.
Reports suggest that the new Apple A17 Pro processor may be the cause of this problem, and some experts have pointed fingers at the new design of the iPhone 15 Pro, speculating that the titanium material used in the phones may negatively affect their thermal efficiency.
It is possible that Apple will release a system update to address this issue, but there are concerns that this could lead to a reduction in the processor’s performance.
With the absence of any clear or official statement from Apple, and given their current silence on the matter, it is difficult to definitively determine the scope and causes of the issue at this time.